Complex Needs

Specially Designed Models of Care

Complex Needs provide highly specialized supports to adults with developmental disabilities and concurrent mental health disorders. We provide caring harm reduction models for those struggling with substance use or other high-risk lifestyle choices.

We work closely with the Support Approach Team and community partners (Arnika Centre, Developmental Disabilities Mental Health) to provide comprehensive behaviour approach plans.

Two Comprehensive Programs

We use trauma informed strategies and increased staffing ratios to maximize safety while helping individuals achieve their goals. Our exceptionally trained staff and dedicated supervisory team are positioned to ensure optimal attention to the individuals we support.



  • 24-hour wrap around supports
  • Agency operated homes located throughout Calgary
  • Suites are separated for space and privacy while also having peer neighbours
  • Equipped with assistive technology and environmental interventions to maintain safety
  • Dedicated crisis response line for after-hours emergencies
  • All activities of daily living
    • Home keeping
    • Meal preparation
    • Budgeting
    • Medication administration and appointments
  • Includes all community access opportunities as described below

Community Supports

  • Daytime supports Monday – Friday 8AM – 4PM
  • Open to individuals who live independently or in community housing
  • Assist with activities of daily living
    • Errands
    • Medical appointments
  • Community access
    • Active recreation and leisure pursuits
    • Parks, hikes
    • Out of town trips, Calaway Park, Banff
    • Libraries, YMCA, leisure centres
  • Tailored social connections, small group activities

Want to work with us?

Click on our Complex Needs Handbook for Staff  link below to learn more about the core values of the Complex Needs Team!

If you want to apply check out the  job posts here 


Support Approach Team

Behavioural consultations and assessments for guardians and teams including Family Managed services

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Intake Information

Offered to those with funding through Persons with Developmental Disabilities

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For More Information

Contact Us